Contact Us

At WTIGG, we’re here to assist you with every question, concern, or custom request—whether you’re curious about our jade jewelry, need help with an order, or want to explore personalized designs. Reach out to our dedicated team, and we’ll respond promptly with the support you deserve.

Get in Touch

Email

For general inquiries, order assistance, customization requests, or styling advice:
 
service@wtigg.com
 
We aim to reply to all emails within 24–48 business hours.

Mail

Send us a message or correspondence to our physical location:
 
WTIGG
 
188TH STREET
 
Flushing, NY 11355
 
United States

Frequently Asked Questions (FAQs)

Before reaching out, check our quick guides to common questions:
 
  • Shipping & Delivery: Free worldwide shipping on orders over $25. Shipping insurance is available at checkout. Learn more about delivery timelines and tracking here.
  • Returns & Exchanges: Enjoy a 60-day no-questions-asked return policy. Find details on how to initiate a return or exchange here.
  • Payment: We accept all major credit cards (Visa, Mastercard, American Express, Discover) and Apple Pay. All checkout processes are encrypted for your security.
  • Jade Care: Learn how to clean and maintain your jade jewelry to preserve its luster for years to come—visit our Jade Care Guide here.

Custom Orders & Collaborations

Interested in a one-of-a-kind jade piece, bulk orders, or brand collaborations? Please email us with details about your vision, and our team will work with you to bring it to life.

Follow Us

Stay updated on new collections, styling tips, and exclusive offers by following our social media channels (links to be added):
 
  • Instagram: @WTIGG_Jade
  • Facebook: /WTIGGOfficial
  • Pinterest: @WTIGGJewelry
 
We value your feedback and look forward to helping you embrace the timeless elegance of jade. Whether you’re a first-time shopper or a loyal WTIGG customer, we’re committed to making your experience seamless and enjoyable.
 
— The WTIGG Team